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Customer Relationship Management
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#	Item
51	Instilling a Proactive Service® Culture within the Service Team “Technicians who seem naturally gifted at selling their company’s pr Add to Reading List Source URL: jimbaston.com Language: English - Date: 2012-10-10 10:07:46 Marketing Customer relationship management Customer service Customer experience management Help desk Consumer behaviour Customer experience ECRM
52	SAG_Primary_TabLogo_CMYK_R3V1 Add to Reading List Source URL: www.opticca.com Language: English Business Economy Information technology management Information technology Business process Process management Business process management Software AG WebMethods Customer relationship management Infrastructure optimization WebMethods Integration Server
53	Crucial Public Relations Tips for Trade Show Success Add to Reading List Source URL: www.theabcshow.com Language: English - Date: 2014-10-21 10:45:30 Economy Sales Personal selling Trade Customer relationship management Lead management Lead
54	Customer Experience Product Brochure PHONEFAX Add to Reading List Source URL: www.beyondfeedback.com Language: English - Date: 2016-03-17 10:12:11 Marketing Customer relationship management Economy Consumer behaviour Customer experience management E-commerce Loyalty business model Customer experience Market segmentation Net Promoter Customer profitability Touchpoint
55	CLOUD-BASED ERP Solves A WORLD OF CHALLENGES Sponsored by Add to Reading List Source URL: www.smb-gr.com Language: English - Date: 2016-04-07 18:22:24 Business Economy ERP software E-commerce Accounting software NetSuite CallidusCloud Enterprise resource planning Omnichannel BORN Group Customer relationship management ICharts
56	EX-295 FOUNDED 1996 With more than $5M in projected revenue, the Company is an ITenabled outsourced services, hardware and SaaS business located in Southwestern United Add to Reading List Source URL: www.itmandaforum.com Language: English - Date: 2016-05-17 19:47:30 Computing Business Cloud computing American brands Cloud infrastructure Oracle Corporation Redwood City California Software as a service Customer relationship management Cisco Systems Synnex
57	Life is live: Experiencing music in the digital age 7 Life is live: Experiencing music in the digital age Beate Flath1 Add to Reading List Source URL: musicbusinessresearch.files.wordpress.com Language: English - Date: 2015-10-26 11:49:40 Marketing Customer experience management Telecommunications systems Co-creation Customer relationship management Innovation Customer experience Emotion Music Multimedia Electronic music
58	MARKETING DIGITAL MAP DATA John Leonard Ordnance Survey Romsey Road Maybush Add to Reading List Source URL: mapcontext.com Language: English - Date: 2008-08-30 01:28:24 Computing Information technology Data management Marketing Information technology management Cartography Department for Business Innovation and Skills Geography of the United Kingdom Ordnance Survey Geographic information system Database Customer relationship management
59	OMNI-CHANNEL LOGISTICS A DHL perspective on implications and use cases for the logistics industryPowered by DHL Trend Research Add to Reading List Source URL: www.delivering-tomorrow.com Language: English - Date: 2015-12-15 04:04:30 Marketing E-commerce Economy Omni Online shopping Digital marketing Marketing channel Customer experience Consumer behaviour Social commerce Retail Customer relationship management
60	EXECS IN THE KNOW by SUSAN MCDANIEL CONTACT CENTER PIPELINE MAY 2016 Add to Reading List Source URL: www.execsintheknow.com Language: English - Date: 2016-05-10 11:24:18 Marketing Economy Customer experience management Consumer behaviour E-commerce Customer experience Customer service Touchpoint Omnichannel Customer satisfaction Customer relationship management Customer engagement

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